- COVERING 800+ USERS
- MICROSOFT PARTNER
- Cyber Essentials Certified
- COVERING 800+ USERS
- MICROSOFT PARTNER
- Cyber Essentials Certified
Complete IT Support and Security for Essex Businesses
One managed service package for day-to-day support, proactive maintenance and essential cyber security.
Secure IT helps Essex businesses manage their users, devices, cloud services and security through one dependable managed IT service.
Our combination of local engineers and a wider technical team means you have someone nearby when on-site support is needed while still benefiting from fast remote assistance and specialist expertise.
Essential IT Support & Security package includes:
- Unlimited remote IT support
- Microsoft 365 support and administration
- Proactive monitoring and maintenance
- Patch and software management
- Device health monitoring
- 24/7 security monitoring
- Endpoint protection, EDR and ransomware detection
- Workstation and Microsoft 365 backup
- Email protection and phishing training
- Dark-web and Microsoft 365 security alerting
Hardware and software procurement support is also included when you need new equipment or licenses.
Talk to Us About Your IT Support in Essex
Fill in your details and a member of our team will contact you for a straightforward conversation about your current IT setup and support requirements.
What Better IT Support Means for Your Essex Business
Clear, proactive support should make your business easier to run, safer and less disruptive day to day.
Fast access to real engineers
Your team can quickly reach experienced engineers who can begin investigating without unnecessary layers or delays.
Less downtime and disruption
Proactive monitoring and maintenance help identify warning signs before they develop into larger problems affecting your team.
Predictable monthly costs
Your core support, management and security are combined into one straightforward monthly service with no ticket limits.
Security built into your support
Every managed customer receives ongoing cyber security monitoring and protection as part of the core service.
Less internal administration
We handle Microsoft 365 management, software maintenance, device monitoring and everyday technical administration for you.
Support that grows with you
As your team and technology requirements change, your IT support can expand without requiring an internal IT department.
IT Support Across Essex
Our engineers support organisations throughout Essex, from major commercial centres to businesses operating across smaller towns and multiple sites.
Whether your team works from one office, multiple locations or a mixture of office and remote environments, you have one IT partner managing your technology and supporting your people.
Central Essex
Supporting businesses around Chelmsford, Braintree, Witham and surrounding areas.
North Essex
Local support around Colchester and the wider north Essex area.
South Essex
Supporting businesses around Basildon, Brentwood and Southend.
West Essex
IT support around Harlow, Epping and surrounding locations.
A Local IT Team Without the Internal Overhead
Outsourcing your IT doesn’t have to mean sending support hundreds of miles away.
Secure IT gives Essex businesses access to locally based engineers backed by a wider technical team that can manage everything from everyday user issues to Microsoft 365 and cyber security.
We become an extension of your business by supporting your employees, managing your technology and helping you plan ahead as your requirements change. Most everyday issues can be handled quickly remotely, while our engineers can provide local on-site support when it is needed.
Why Choose Secure IT for IT Support in Essex?
Local Engineers, Backed by Over 20 Years of IT Experience
You get the accessibility of local engineers combined with the capabilities of an established managed IT provider.
Our focus is on preventing disruption, protecting your systems and making sure your employees can quickly reach experienced technical support.
We monitor, maintain and protect your systems so issues can be identified early rather than simply waiting for something to go wrong.
- Proactive support, not just break/fix
- Clear and predictable monthly costs
- Practical advice and forward planning
- Support that grows with your business
- IT support and cyber security managed together
- Direct access to experienced engineers
Proactive 24/7 Monitoring
Our monitoring tools check the health, performance and security of your devices and systems 24 hours a day, helping us identify warning signs before they develop into larger problems.
We monitor:
- Memory Usage
- Backup verification
- Critical Security Patches
- Loss of Connectivity
- Disk Usage/Free Space
- Service Stoppages
- UPS/Battery Backup Functionality
- Anti Virus Definitions
- RAID Array/Hard Disk Errors
- System Temperatures
- CPU Usage
- Security Alerts
Automated Patch Management
Keeping Your Systems Secure and Up to Date
Outdated software can create security risks, performance issues and unnecessary disruption. We manage operating-system and third-party software updates across your supported devices.
Patches are reviewed, scheduled and deployed automatically wherever appropriate, helping keep your systems protected without relying on employees to install updates themselves.
Common Questions About IT Support in Essex
Do you provide IT support throughout Essex?
Yes. Our coverage includes businesses across central, north, south and west Essex.
Are your engineers local to Essex?
Yes. We have engineers based across the regions we serve, including Essex.
Can your engineers visit our office?
Yes. When an issue or project requires physical attendance, local engineers can provide on-site assistance.
Can you support several Essex offices?
Yes. We can manage businesses operating from a single location or multiple sites under one support arrangement.
Can you replace our existing MSP?
Yes. We can plan and manage the transition from an incumbent IT provider.
Is cyber security included?
Our managed offering incorporates essential security controls alongside traditional IT support, including monitoring and endpoint protection.
Looking for a better way to manage your IT?
Whether you need day-to-day IT support, stronger cyber security or help with a specific project, tell us what you’re looking to improve. We’ll arrange a straightforward conversation with the right person.
